01
The same questions, every day
Prices, opening hours, availability, directions. Your team answers the same ten questions on WhatsApp, by email and on the phone.
AI automation · Portugal
AI automation for small businesses
We put AI to work answering on WhatsApp and your website, qualifying leads and moving every booking into your CRM and invoicing. Your team keeps the work that needs a person.
- Quote within 24h
- First automation live in 2 to 4 weeks
Where your team loses hours every week
02
Leads that go cold
A request that arrives at 11pm gets an answer the next morning. By then, the customer has booked somewhere else.
03
Data copied by hand
From the form to Excel, from Excel to the CRM, from the CRM to invoicing. Every copy costs time and invites mistakes.
04
Tasks that rely on memory
Invoices waiting to go out, reminders not sent, follow-ups forgotten. When someone goes on holiday, the process stops.
Chatbots, AI agents and process automation
We start with the process that costs you the most time and connect AI to the tools you already use.
AI chatbot for WhatsApp
Answers 24 hours a day on WhatsApp Business, in the customer's language, using your prices, rules and availability. When a question needs a person, it hands the chat to your team with a summary.
AI chatbot for your website
An assistant on your site that knows your content, answers questions and keeps the details of anyone ready to buy.
AI agents
They qualify leads, draft quotes, sort your inbox and book viewings in the calendar. They work 24/7 and log everything in the CRM.
Process automation
We connect your systems with n8n or custom code. Each request moves on its own from the form to the invoice.
- Form
- CRM
- Invoice
Integrations
Moloni, Stripe, Google Calendar, Gmail and your CRM. If the tool has an API, we connect it.
GDPR and the AI Act
The assistant says it is an AI in its first message, collects only the data it needs and keeps a record of every conversation.
WhatsApp Business
Your WhatsApp Business, set up from scratch
Before the assistant answers anyone, we set up the profile your customers see first.
- A complete profile: description, address, opening hours and website
- A catalogue with your services, prices and photos
- Welcome message, away message and quick replies
- Labels to organise customers and orders
- An AI assistant answering 24/7, handing over to your team when needed
For hotels, holiday rentals, estate agencies, restaurants and clinics
Examples of what AI does in each sector.
Hotels and holiday rentals
Answers availability requests in four languages, sends check-in instructions and asks for a review on check-out day.
Estate agencies
Qualifies buyers, matches what they want against your listings and books the viewing in the agent's calendar.
Restaurants
Takes bookings on WhatsApp, confirms them the day before and answers questions about the menu and allergens.
Clinics and services
Books, confirms and reschedules appointments, and sends the reminders that cut no-shows.
Tours and activities
Sells the activity, takes payment by link and issues the invoice as soon as the customer pays.
Retail and online shops
Answers questions about orders, returns and stock, and routes complaints to the right person.
Automations already running
We already automate real operations. These systems run every day.
Desportos Náuticos de Alvor
CRM with automatic invoicing
- A Moloni invoice issued for every booking and sale
- 5 automated emails, from the QR code confirmation to the daily report
- Returning customers recognised by phone number
ICON Property
Estate agency with AI in the back office
- One-click AI translation of listings into PT, FR and DE
- Automatic matching between what buyers want and the listings
- Email alerts and reminders synced with Google Calendar
How we work
- 01
Diagnosis
We map where your team loses time and which tools it uses. You get a fixed quote within 24 hours.
- 02
Prototype
We build the first automation with your real data and test it with you before customers see it.
- 03
Launch
Your first chatbot or automation goes live in 2 to 4 weeks. Agents connected to several systems take longer, and the quote says how long.
- 04
Ongoing care
Every month we review the conversations and fine-tune the answers.
How much does it cost?
AI chatbot On request
An assistant for your website, or for WhatsApp and your website. Answers 24/7 in the customer's language.
Process automation On request
One automation or a pack of several. Connects forms, CRM, invoicing and email.
Custom AI agent On request
Agents that handle leads, quotes or bookings end to end, connected to several systems.
The price depends on the channels, the number of automations and the systems to connect. A monthly fee covers hosting, AI usage and tweaks. Meta charges separately for messages your business starts: marketing messages always, and reminders or confirmations sent outside the 24-hour window. Replying to a customer within that window is free.
Frequently asked questions
How much does a WhatsApp AI chatbot cost?
It depends on the channels (website only, or WhatsApp and website), the volume of conversations and the systems the assistant connects to, such as your CRM or booking system. A monthly fee covers hosting, AI usage and tweaks. Meta charges separately for messages your business starts: marketing messages always, and reminders or confirmations sent outside the 24-hour window. Replying to a customer within that window is free. You get a quote within 24 hours.
What is an AI agent, and how is it different from a chatbot?
A chatbot talks: it answers questions from the information we give it. An AI agent also acts: it checks availability, creates the booking in your CRM, drafts the quote or books the viewing in your calendar. Many projects start as a chatbot and add actions later.
Do I need to change my business WhatsApp number?
It depends on how you use WhatsApp today. The assistant connects to the official WhatsApp Business API: sometimes you keep your current number, sometimes a dedicated number works better. We explain the options in the diagnosis, before we change anything.
What if the chatbot makes up an answer?
We set the assistant to answer only from your information: prices, rules, availability and FAQs. When it doesn't know, it says it will check and hands the chat to someone on your team. In the first weeks we review the conversations with you.
Do your chatbots comply with GDPR and the AI Act?
Yes. The assistant introduces itself as an AI in its first message, as the AI Act requires, collects only the data it needs and keeps a record of every conversation. We sign a data processing agreement with you and work with providers whose contracts comply with GDPR.
How long does it take to go live?
Your first chatbot or automation goes live in 2 to 4 weeks. Agents connected to several systems take longer, and the timeline is written into the quote, which you get within 24 hours.
Will AI replace my team?
AI takes over the repeated questions and the copying of data between systems. Your team keeps handling customers and decisions, with more time for both.
Is there funding for AI projects in small businesses?
Portugal's Linha IA nas PME (PRR) funded up to 75% as a non-repayable grant, but applications closed in November 2025 and no new round is open. If a new support line opens, we prepare the technical side of your application with you: scope, budget and timeline.